You will find books here which have been written by Cordovan consultants to support you in development work.
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Customer relations
Want to develop in your sales position? |
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Personal sales
More companies have contact with customers now, and competition for customers is extremely tough.
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Sales and service - dealing with customers covers the basics for all professional operations...
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A practical manual all about success within projects. |
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| This book gives you specific advice on how to succeed with projects in your organisation. |
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What is it that makes some call centers and customer service staff more successful than others? |